Monday, June 25, 2012
A catalog and internet website worth shopping
It was something that kept my mind off of the endless waiting! We knew they would be small for their ages. We knew they were probably diaper diggers. And sure enough one is!!
We bought them about 10 one piece winter sleepers, that are ragged from washings after only one year.
And then we found these one piece jammies at Hanna Andersson. http://www.hannaandersson.com/home.asp
They are one piece also, but lightweight and perfect for warm days!
And no I don't get anything from Hanna Andersson for saying this! LOL!!
So imagine my surprise when this spring I bought them 3 more of these jammies, and not long later, one of the zippers broke!
I hate to say I procrastinated in contacting them. Because after I finally sat down Friday evening and told them in an e-mail, they e-mailed me back within an hour! And they continued to correspond kindly and super quickly with me. By late Friday night they told me my new one piece replacement jammie would be shipped the next day- Saturday and that a shipping label would be enclosed for returning the defective zipper outfit!
Saturday morning I got a Fed Ex e-mail confirmation that it had been sent!
So I actually bought a few more for the next 3 boys because I'm so impressed with their customer service!
Just wanted to pass this along because I have bought things on sale from them for my girls and been happy with the quality. It's rare to find returns so easy, and great quality!